Agent
A mortgage professional associated with a franchise and optionally a team.
Franchise
A brokerage location operating under a DLC Group network.
Franchise Owner
The individual responsible for managing a franchise.
Team
A group of agents operating together.
Sub-Team
A smaller organizational unit within a team.
Team Lead
The individual responsible for managing a team.
Staff
A non-agent user within the organization.
Active Status
The user is currently active and operational.
Inactive Status
The user is no longer actively operating within the organization.